Frequestly asked questions
Frequently Asked Questions
  • How can I apply for a vacancy?
    Current vacancies within the Library will be advertised on our recruitment homepage. Simply click on the post you are interested in to find out more about the vacancy and to make an application.
  • What are the terms and conditions of employment?
    The information for each vacancy contains a full list of the terms and conditions of employment for that particular post.
  • How can I keep up to date with new vacancies?
    You can register on line to receive regular vacancy alerts.
  • How will I benefit from registering my details?
    By registering your details, you will be able to maintain and update your details quickly.
  • How often are new vacancies published on the site?
    Vacancies are uploaded on a regular basis. If you have registered to receive vacancy alerts you will be notified immediately a vacancy is placed.
  • I have forgotten my account password - what do I do?
    On the login page click on the window that says ‘Forgotten your password?’ You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve your password reset link.
  • I don’t have a computer at home or at work, how can I register and apply online?
    Most public libraries, and some other public institutions, offer free access to computers. You can sign up for a free email account with a number of different providers such as www.yahoo.co.uk, www.gmail.google.com and www.hotmail.com. Just log onto their websites and follow the instructions.
    Setting up an email account with one of these web-based providers means you'll be able to access your email using any computer with internet access. To keep your personal details safe, always remember to logout from your account if you are using a shared computer.
    Perhaps a member of your family, a friend or a neighbour would be happy to let you use their computer for your job search?
  • What other methods can I use to apply for a vacancy?
    Wherever possible, we would like applications to be made online. However, if you do not have internet access, we will accept handwritten applications. For further details on applying contact Human Resources on 0131 623 3718 or e-mail jobs@nls.uk
  • I have forgotten my account password - what do I do?
    On the login window click on the link that says ‘Forgotten your password?’ You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve the link to reset your password.
  • Is there a limited time for filling in an application form online?
    As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore can take your time to complete the application form, save it and go back to finish it at your leisure.
  • Can I print off my application form to keep a copy for myself?
    Yes, you can print out a summary once you have fully completed any part (or all) of the application form.
  • How long will it take to process my application for a vacancy?
    After submitting your application, you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and it is likely you will be notified of the outcome within 2 weeks. If you are successful, you will be invited for interview, however the length of this process is dependent on the job you have applied for.
  • How long will my details remain on record?
    In compliance with the Data Protection Act, your details will remain on record for 6 months. Shortly before this period you will be sent an email advising you of this, and you will then be given the opportunity for your details to remain on file longer.
  • Who has access to my data once I have registered?
    Your details will only be seen by members of the Human Resources team and the Line Manager responsible for the vacancy you have applied for.

    For any further assistance with regards to the recruitment and selection process, please don’t hesitate to contact the HR team by email on job@nls.uk or call 0131 623 3718.